Shipping & Returns

Shipping and Returns

Shipping is calculated based on USPS real time server rates from zip code 36804. To calculate proper postage, please allow the weight shown per product PLUS 20%, regardless of package weight.
Example: Widget 1 weighs 2 pounds. Ship weight will be (2*1.20) which is 2.4#
Example: Widget 2 weighs 5 pounds. Ship weight will be (5*1.20) which is 6#.
Basic table listing is located here.

Lightweight items often offer free shipping; their product prices will allow for ship costs to avoid excessive ship cost for First Class type items. Check item descriptions for free ship items.
There is also a handling fee of $1.00 per ORDER, not per ITEM. These charges are for boxes, packing materials, tape, labels, ink, and administrative handling.

Insurance is optional for USPS (United States Postal Service) Domestic U.S. shipments ONLY at $2.00 per $50 of coverage (please remember to Cover Shipping Also!). To add insurance, go to Order Options under Categories and select the coverage you need. No insurance coverage is available for UPS (United Parcel Service) shipments or international shipments at this time (see note below concerning UPS). We reserve the right to switch carriers at our discretion on any order at any time. For example, while you may order your package to be shipped UPS, we reserve the right to switch carrier to USPS or vice versa. If insurance is required on an international shipment, we suggest having the item shipped to your own domestic U.S. location, then forwarding to your international location yourself and purchasing insurance directly when you reship the item out of the U.S.

Effective December 2008, we will ship items USPS* only unless we determine an order must go alternate route due to size. This is due largely to the percentage of damage caused by UPS handling. DHL will no longer be available due to their internal structure changes. FedEx may become an option in 2009. We have left the UPS rates in place so that customers can have a choice of a lower rate if it applies, however we will ship primarily USPS only.

*Please Note: If you want your package to be insured, you must select USPS as the carrier and purchase optional insurance in proper amounts. Details are posted above.

4% Sales Tax will be charged on any orders shipped TO Alabama.

Returns are limited to transit damage items that are INSURED (see insurance notes above) and defective items only. Customer must contact us PRIOR to any return so that we can assign an RA# and provide specific instructions per order. Treasure Traders must be notified immediately upon receipt of insured transit damage and/or defective items. Treasure Traders offers no warranty outside of manufacturer's warranty. If a product is under manufacturer's warranty, please contact manufacturer directly for warranty recovery. If there is no warranty, defects must be reported within 15 days of receipt. Defective items WILL require return, postage prepaid insured, and will be evaluated by warehouse admin to determine if they are in fact defective. Uninsured transit damaged items will not qualify as defective item(s). Insurance claims will be handled on a case by case basis. In the event of returns to Treasure Traders due to undeliverable addresses (the wrong address being supplied by the purchaser), the purchaser may pay shipping costs for the item to be sent to the correct address, or cancel the order. If the order is canceled due to no fault of Treasure Traders, there will be a 20% restock fee. The purchaser will receive 80% of the cost of the item only. Shipping, packaging or other costs will not be reimbursed.

Please allow 1-3 days for your order to ship from payment clearing date. Please note, we are a dropshipper so stock changes constantly. If an item shows out of stock, we will post an ESTIMATED replacement date if we have relative information. Any replacement dates are ESTIMATED only and not guaranteed. We make every effort to monitor low stock quantities and replenish prior to an items depletion. You may contact us with any specific concerns.

A tracking number will be posted for your orders as soon as they ship and you will be notified. Order history is limited to most recent orders.

Thanks for allowing us to serve your Dropship Needs.